Attached is a screen for data transfer from a Win10 computer across the internet to another Win10 computer. The originating and destination network is Comcast business with 40Mbps. roughly then, 4MByets/sec measured rate. See attached speed test which was for the sending side. Then see attached File Transfer progress. Is something wrong that the transfer is only achieving 289 K Bytes per second? That's less than 1/10th of theoretical speed. This is making our file transfer a lot longer than we anticipated. What do you think?
Could you please let us know the following: 1. What version of Remote Utilities do you use and do you have both Host and Viewer updated to the same version, so that there's no version mismatch? 2. Does the issue occur for all files, regardless of their file extension and size or only for some files?
MISMATCH VERSION! Thanks so much! I thought I had all the machines on 18.104.22.168. The sender was on the old version. OK learned my lesson. First sign of trouble always check for version mismatch. I might have thought if they talked at all, they would work except for new features... bad assumption.
Well, I started the transfer and it was in the 1000s of KByte/sec ranges and settled down to 800 Kbyte. Definitely better than before, but... So let me see... 1000 Kbyte,/sec = 1,000,000 Byte/sec ~= 10Mbit/sec, still 1/4 of the 40Mb/sec line speed. Is that the best I can hope for? Do you see configurations that get close to the line speed? We'll probably have to optimized our file size downward if that's the reality of the File Transfer performance. This looks like its based on FTP, perhaps that's the limiting factor? Thanks in advance for the follow up.
Edited:Douglas Crawford - Jan 13, 2022 6:11:48 pm EST
Could you please let us know the file extension and the approximate size of the files that you're transferring? I'll check on this with our developers and we will try to reproduce the issue in our environment to see if there's something we can do to fix this.
Thank you! Its going to be less of a problem moving forward because I'll be reducing our average file size by a lot, but it is curious why the xfer rates are as they are. It may not be your software...