Remote Utilities Printer not working with QB on version 6.10.5

Eric Pallozzi, User (Posts: 3)

Mar 11, 2019 8:42:49 pm EDT

Support level: Free or trial
I am using Windows 7 on the latest version 6.10.5

I have about 5 clients I remote access and all of them use some form of QB desktop (various versions). With the latest update of 6.10.5. I noticed that I get the attached error when printing to the remote printer out of QB. If I print to a pdf, I can open up the pdf and print that to remote utilities. This is my workaround but it's pretty annoying when I was used to it always working. TIA
Attached Files

Eric Pallozzi, User (Posts: 3)

Mar 11, 2019 8:51:16 pm EDT

Support level: Free or trial
I don't know if this is a complete fix but I went to the properties in the Remote utilities printer on the host and set all permissions to allow. Seems to be working for the moment.

Polina Krasnoborceva, Support (Posts: 959)

Mar 12, 2019 8:50:38 am EDT

Hello Eric,

I'm glad to hear you figured out the issue.

Please let me know if you have more questions.

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