I tried on 2 computers already to install host and on both i have status of connection: Connection not available. On second pc i don't have antivirus installed. I don't know what is the problem but i hope that you can help me to solve it.
It seems that the issue might be caused by a firewall blocking the address id.remoteutilities.com or outbound ports, which are used by the Host. You can find a list of ports used by Remote Utilities for Internet-ID connections here: https://www.remoteutilities.com/support/docs/ports-used-by-remote-utilities/#Internet-ID_connection_ports Please note that you need to have at least one of the outbound ports opened: 5655 or 443 and according to the article I linked above and your log file, you seem to have both ports or the address id.remoteutilities.com blocked by a firewall.
The issue might also happen if the DNS resolution doesn't work properly on your Host PC. I recommend that you flush the DNS cache on the Host PC by executing this command: ipconfig /flushdnsusing the command line interface.
We are seeing "connection not available" right now as well from the hosts and my viewer shows all hosts offline. I think the RU internet ID servers are experiencing some issues. Others in our remote offices are reporting the same.
We didn't change the outbound ports or server addresses since our previous versions. Please check if the problem with your Host persists. We had a maintenance server reboot at that time you left a message. It might affected your Host as well.