Remote Utilities 5.6 with iOS/Android support has been released

The first ever mobile version of Remote Utilities - the Viewer for iOS and Android - is available for download. You can now access remote Hosts from your mobile device. Direct and mediated (Internet ID) connections are supported. And, most importantly, the mobile Viewer is absolutely free just like the desktop Viewer.

The Windows version of Remote Utilities has also been improved. Now when you launch the RDP connection mode the program uses the native RDP client. This makes RDP sessions less susceptible to errors and interruptions. In addition, the Agent module can now handle UAC prompts, provided that it is launched under an administrator account.

We have also added 11 new languages for the interface: Arabic, Chinese (Simplified and Traditional), Czech, Danish, Dutch, Italian, Korean, Norwegian, Swedish, and Turkish.

Finally, there are a number of other fixes and improvements. Please, refer to the Release notes page for details. This update is free for all users.

Important: for the mobile Viewer to work properly, you must update the Host to version 5.6.

Mobile Viewer: Preview

The Mobile Viewer for Remote Utilities for iOS and Android will be released in just a few days. This post contains a brief overview of the features in the mobile version.

Currently, only the Viewer module is accessible in the mobile version. And the reason for this is simple: a connection from a mobile device to a remote computer is required much more commonly than a connection from a computer to a mobile device.

The application’s interface is simple. When it is launched a window appears with a prompt to enter the IP address or Internet ID of the remote computer. There is a list function with a bookmark feature to save frequently used addresses.

When the Connect button is clicked, a connection is established with the remote computer in Full Control mode. This means the user can see the remote screen, control the cursor and send keystrokes to the remote computer. Currently, the Full Control mode is the only mode in the mobile version. However, in future releases we will add additional modes.


Using Multiple Operating Systems on the Same Network

What’s your preferred operating system? What would you do if somebody told you not to use that operating system? While many people make this adjustment automatically as part of their jobs, there is a growing number of businesses out there that gives their employees freedom to use their operating system of choice. It can be challenging, but it is possible to combine Windows, Mac OS X, and Linux on the same network if that is what you desire.

Why Do This?

Before you start mixing and matching operating systems, it is worth asking why you should bother mixing and matching operating systems on a business network. There are a few reasons to consider this system. It gives employees more comfort with their work computers, since they can use the same settings at work that they use at home. That level of continuity is valuable. It also allows you to tailor your office hardware to the needs of individual employees. For example, an accountant might make the most out of a Windows platform, but a graphic designer might be able to use the strong hardware and rich features available with Mac OS X. It is possible to cater to the needs of both employees.


Cloud Computing Trends to Expect in 2014

The new year has arrived, and with it brings a whole new wave of technology. Cloud computing and other remote tools, which became dominant in 2013, will continue to develop in 2014. With more people familiar with those tools and further expansion of resources, you can expect some substantial changes and improvements as the year moves forward. Some new trends that you can expect to see in 2014 are detailed below.

More Knowledge Brings More Customization

Now that cloud technology has become established among businesses, people have begun finding ways to customize their managed services. This means that there will likely be an increased amount of hybrid services that combine public and private deployments. As a whole, the market might see some fragmentation as more and more customers begin to avoid providers who offer generic, packaged services, instead opting for providers that offer customization options. If you are planning to take advantage of cloud computing in 2014, you should make a laundry list of sorts of what you want from the service. This will allow you to find somebody who is able to cater to your specific business needs.


Things to Look for in your IT Personnel

What do you look for when hiring new people to staff your IT department? Experience is always a good thing to look for, but there are different levels of experience to bear in mind. Figuring out how many years somebody has in the field is a good start, but that hardly tells the whole story. You should look at breadth and diversity of experience, areas of specialty,and more. Consider the items presented here as a starting point when deciding on a new IT candidate.

Experience with Different Software

One important item to keep in mind is that software suites change frequently. At the same time, similar programs often have similar operating methods, regardless of the company developing it. For this reason, it is often a good idea to find somebody who has experience in a range of different software suites. Even if you use a Windows server, for example, having somebody who is also familiar with Linux or Mac OS X is a good idea if you can find them. Not only will that help make the transition easier if you ever change operating systems, but it also gives your personnel a diversity of experience. People who are familiar with multiple systems have a better chance of finding outside-the-box solutions.


Getting to Know your Network Topology

What is the shape of your business network? That may seem like an abstract question, since a typical network consists of machines located in many different areas, but there is more to it than you might think. Network topology refers to the general shape of how your computers and other network devices are interconnected. There are different levels of performance for each topology, and each arrangement has its own benefits and drawbacks to consider.

Important Terms

There are a few important terms you need to know before we continue. First is the term topology itself. While this usually refers to a physical or mathematical configuration, it takes on a slightly different meaning when it comes to computers. In networking, topology references the design of the network itself and the connection each computer has with the server. Other important terms include node, which is a device connected to your network, including computers. Finally, a packet is a message or bundle of information that gets sent from node to node. In addition to data, each packet also contains the address of the node which sent it and the address of the node it is being sent to.


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