Kevin Anderson's community posts
Constant disconnecting with Windows 11
Kevin Anderson,
User (Posts: 2)
Dec 16, 2022 9:08:53 am EST
Support level: Free or trial
Yes, the Windows 11 machine is the host. I'll send the files to the support email.
Constant disconnecting with Windows 11
Kevin Anderson,
User (Posts: 2)
Dec 06, 2022 2:40:04 pm EST
Support level: Free or trial
I've been using your software to connect to two systems, a desktop and a laptops fine with no problems for over a year. After upgrading one of my laptops to Windows 11 and upgrading to your latest release code, I've started to get the problem of the viewer client disconnecting after 5 seconds ==> 5 minutes. The other systems work fine with the latest code, so it appears to be related to a combo of Windows 11 and the new code version, . I've narrowed and tried the following:
1) At home on the same wireless network it works fine, when I get to work, the disconnecting starts. I can connect to the other PC just fine, so it isn't the network at work
2) I've disabled Windows Firewall on the laptop
3) Tried to step down to the old code,but get the same problem
4) I'm using the Internet-ID-connection on both system
5) I tried a new Internet-ID-connection with the same problem happening
6) I disabled on the host IP6
1) At home on the same wireless network it works fine, when I get to work, the disconnecting starts. I can connect to the other PC just fine, so it isn't the network at work
2) I've disabled Windows Firewall on the laptop
3) Tried to step down to the old code,but get the same problem
4) I'm using the Internet-ID-connection on both system
5) I tried a new Internet-ID-connection with the same problem happening
6) I disabled on the host IP6