Chris Ward's community posts


iOS app loses connection after access granted

Chris Ward, User (Posts: 2)
Jan 07, 2023 9:11:46 am EST
Support level: Free or trial
Hello, just wondered if there is any update on this issue. As the iOS app is unusable. Thank you. Chris.

iOS app loses connection after access granted

Chris Ward, User (Posts: 2)
Oct 17, 2022 3:04:45 am EDT
Support level: Free or trial
Hi, I’m running iOS 15.7 on an iPad Pro 11. RU app 7.1.7.0m12.4.1 x64 and no matter what pc I try to remote control (using a host 7 version), I get as far as access granted, the screen goes black as it’s its ready to render the remote screen, and then after a second, it takes me back to the list of machines and never shows the remote screen. Using a windows viewer app works fine, thank you.