Troy L's community posts


View Mouse movement when remote user has control

Support level: Free or trial
Version number 7.1.2.0

When I log into remote computer I can see & move mouse. The person sitting at the remote computer can see & move the mouse. All good except...When remote person moves mouse. I can not see it move. I can only see if they click on something. Is there a setting to see mouse movement when remote user moves the mouse?  For example if they move the mouse over an icon but don't click the icon. Can I see where they are hovering? I want to see what they are pointing to before telling them to click on something.