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Lost connection after adjusting interface settings

Support level: Free or trial
Thank you Pauline for the quick reply

Lost connection after adjusting interface settings

Support level: Free or trial
Hello,

Apologies if this has been covered before but I have searched through the library without finding what I was looking for.

I have been using the latest version of both host and viewer to access my personal computer. I was playing around in the Host Interface settings remotely and ticked the "Hide tray icon menu" box and then OK and it went to restart the host. Now I cannot connect to the host at all with the connection permanently marked as offline.

Is there something I can do to get the connection at the other end back online? Unfortunately, the PC at the other end is not easily reachable right now so if there is something I can do from a distance that would be helpful.

Thanks a lot.