Tim H's community posts


2FA confirmation refused during setup

Support level: Free or trial
Hi Pauline,

Thanks for the reply and apologies for the delay in response. I've tested this on one machine and it seems to fix the issue, however it takes a lot of effort to reconfigure all hosts (requires physical access) and to update the viewer,...
Is there a more granular way to only purge the 2FA part from the registry?

Thanks in advance,

Tim

2FA confirmation refused during setup

Support level: Free or trial
Hi all,

I'm having some issues setting up 2FA. After scanning the QR code, the 6 digit validation is refused. I've tried this on multiple PCs and multiple smartphones but it seems to be consistent.
Also check https://www.remoteutilities.com/support/kb/two-factor-authentication-2fa-not-working/, but timesync is ok.

Any ideas?

Thanks in advance,

Timmmy