Alison Gonser's community posts

I'm currently using version 7.1.2.0 of the remote viewer although this problem existed before I updated the viewer. I'm also using Windows 11.

When I connect to the remote computer, I'm able to see all the changes that have been made on that computer (such as deletion of files and uploads).

I use file transfer to upload files to the remote computer using the viewer. The files appear to upload without any problems. When I log on the next day and use the viewer to connect to the remote computer none of the files are there. Essentially any changes I make on the remote computer using the viewer don't persist. It's like I never did them.

This issue started around the beginning of Feb 2022. Prior to this I didn't have any issues. I did update from Windows 10 to 11 but can't remember if it was before or after that the issue started.

Here are some things I've already tried.
-Updated Viewer to 7.1.2.0
-Deleted the connection to the remote computer and added the connection again
-Kept the viewer open and connected to the remote computer for an extended time after uploading files.

Any help would be appreciated thanks!