For User1: I started the Remote Utilities application and then under manage > server manager i added a server, and i signed in with my account. When i start a connection from the Myrtille URL everything works fine. So it open the Remote Utilities application and sets up the connection.
Because we have a lot of user and i don't want to log in to the server with every account start the application then add the server and log in.
So what i did for User2 was: Copied from the APPDATA folder the Config_4 and Connections_4 xml from User 1 to User 2
Now when i try to start the connection from the URL: The Remote Utilities application is started the sign in is done, but it never starts the connection.