Joe Gardner's community posts


No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 9:18:35 pm EST
Support level: Free or trial
All now working for me.  Thank you!

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 8:49:56 pm EST
Support level: Free or trial
now down again, cannot connect to any computers including my local one.

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 8:16:20 pm EST
Support level: Free or trial
continued:

When trying to connect to the ny computers I get the initializing connection box, then the computer flips to "offline" connection fails.  Then say 15 seconds later the computer shows as "online" again.  All of that while holding a solid connection to other computer here in my office.

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 8:11:46 pm EST
Support level: Free or trial
ok, here's something that may be of interest.  All 5 of my remote computers show as "online".  I am in Florida.  4 of those 5 computers are in ny.  the 5th computer is actually on a desk on the other side of my office in florida.  That computer I can connect to no problem.  the 4 in NY I cannot initialize the connection.  I have checked via phone to the other end and all those computers are up and running and normal, I just cannot initialize connection to them..... so partially working.

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 8:05:16 pm EST
Support level: Free or trial
all remote computers show as "online".  (just as they did this morning)  Cannot initialize connection however.

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 4:37:30 pm EST
Support level: Free or trial
Pretty much the same from florida

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 4:06:23 pm EST
Support level: Free or trial
time out (Florida)

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 11:35:18 am EST
Support level: Free or trial
I hadn't noticed a "sign in" button in the upper right corner before.  Has this been there since the update?  Or is this new this morning?

No service Sunday morning 2/20

Joe Gardner, User (Posts: 9)
Feb 20, 2022 10:30:59 am EST
Support level: Free or trial
Same issue here