WC Faris's community posts


How to upgrade to version 7 if I'm a free license user?

WC Faris, User (Posts: 2)
Feb 02, 2022 10:37:57 am EST
Support level: Free or trial
Thanks for this. I did have to add the text of the key to a basic text file and rename to the temp_key.rlicense since the "download" just takes a user to the temporary location of the key. Once that was done I just removed the existing key and added the new temp key and I am now updating my Hosts.
Addendum: It's been mentioned that an email went out of these changes prior to Feb. 1. I never received any such email and I've confirmed that nothing has shown up from RU in my spam folders. Just FYI
Edited:WC Faris - Feb 02, 2022 10:41:23 am EST

No Connectivity After Free version Viewer Upgrade

WC Faris, User (Posts: 2)
Feb 01, 2022 5:30:03 pm EST
Support level: Free or trial
No problem updating my viewer and license to V.7 but I have no connectivity to my Hosts (V.6) for Simple or Remote Install. One system is onsite and upgraded to the latest Host manually and that one connects now. Am I going to have to physically go to to any other systems to manually upgrade the Host now?