Dear remoteutilities,
since mid December 2021 I cannot access the id.remoteutilities.com servers which means the Direct connection facilities are disabled.
I live in London and I have tried to ping the id.remoteutilities.com server fr om 4 different networks (home, mobile and two seperate networks at University College London wh ere I work).
On the other hand I have a Host computer in Athens, Greece and in this case I use the Direct connection just fine which means that your servers are accessible to this host.
I am using Windows 10 for all the hosts (the ones in London and the one in Athens) and for the viewer but I have tried to ping your server also from Linux machines and even an android device and nothing works.
Is this some kind of policy change on your behalf or is there a technical problem stopping me from accessing your servers?
Thank you for your time
