Sean M.'s community posts


New user and a little confused

Support level: Free or trial
Hi everyone, I'm brand new to RemoteUtilities and am having a difficult time understanding how this all works.  I was expecting a login for RemoteUtilities and then the ability to setup PC's to connect to.  Instead it seems as if it's entirely decentralized where each PC has a unique address, unique password/code, and unique 2FA.  Additionally, there doesn't seem to be a way to save your configuration or profile so I can login from my Phone or PC to the same set of several PC's.  

Finally, is there really no way to safe the 2FA one time password so that I don't have to re-enter it every single time I connect?  

I apologize in advance for these very basic questions, I have some experience with Splashtop, I only have the free license right now to demo until we're ready to purchase a license, this experience is quite different.  Thanks!