Jeffrey Burton's community posts


License Download not working

Support level: Free or trial
Deleting config_4.xml seems to have worked

License Download not working

Support level: Free or trial
I'm afraid that is exactly what I did do. The viewer seems to accept the license as the header changes to Ver 7.1.1.0 instead of test version 31 days...

But. When I close viewer and reopen then the license is no longer there and we are back to test version...

License Download not working

Support level: Free or trial
I download a new licence and the Viewer changes to Ver 7.1.1.0. Close viewer and reopen and I am back to Test Version??