Andreas Verga's community posts


Custom Server Security Authorization Error

Andreas Verga, User (Posts: 5)
Dec 29, 2021 8:57:32 am EST
Support level: Free or trial
This is from the logs when I try to connect;

29-12-2021__13:54:41__942 Connection #185053. Connection to "PC". Mode: <Authorization>. Connecting...
29-12-2021__13:54:41__943 Connection #185053. Direct connection to HTPC (IP:PORT).
29-12-2021__13:54:41__969 Connection #185053. Connection to "PC" established. Mode: <Authorization>.

This is when I press cancel on the pop-up message "Custom Server Security Authorization Error"
29-12-2021__13:54:41__970 Connection #185053. Connection to "PC". Security check - OK. Mode: <Authorization>.
Edited:Andreas Verga - Dec 29, 2021 8:57:57 am EST

Custom Server Security Authorization Error

Andreas Verga, User (Posts: 5)
Dec 29, 2021 8:51:29 am EST
Support level: Free or trial
I get the following error on one of my machines "Custom Server Security Authorization Error". Both when connecting from within the LAN and over the internet.

I have a server running Server and Host and two machines running Hosts. One of the hosts has the problem even though all three hosts are configured the same. The firewall is set to forward to the three different machines IP and with different ports. The address book is distributed from the server. Running the latest version of server, host, and viewer.

What could be wrong?

You computer has been connected in a remote session...

Andreas Verga, User (Posts: 5)
Dec 26, 2021 9:03:13 am EST
Support level: Free or trial
Just updated and I can only agree, the banner in the bottom right corner is in the way. It's really frustrating to have it there, please make it possible to deactivate it!

Slow connection on LAN, but faast via internet

Andreas Verga, User (Posts: 5)
Dec 21, 2021 3:14:56 am EST
Support level: Free or trial
Hi Pauline,

Thank you for your response. I'll try to explain my setup.

I have a RU server in my network with fixed IP on its own port. The server is also running a RU host on a separate port. The rest of my machines run only RU hosts, all with fixed IP and their own port. All ports are forwarded in the router.

When I connect within the LAN I use Direct connection and the local IP of the machine and the individual port. The result is a slow and unresponsive connection.

When I connect from outside I use Direct connect and the IP from ISP and port to the individual machine. The result is a much more responsive connection.

In both cases, Authentication is Custom server security with 2FA. I don't use an Internet-ID connection at all.

I can't find anything from the troubleshooting list that would help in my case.

Slow connection on LAN, but faast via internet

Andreas Verga, User (Posts: 5)
Dec 20, 2021 3:18:14 pm EST
Support level: Free or trial
I have a fast connection to my home network from outside connecting via the internet, but on the same LAN, it's really slow. I have a self-hosted RU server and the latest version of server, host, and client. Any suggestions as to what the reason could be?