Jerry Bock's community posts

I did that too and it didn't help. The driver update I did has solved my problem and I consider it fixed. Thanks.

Legacy capture mode caused other problems, mainly web pages showing up blank. All browsers except IE.

After using a laptop with the lid closed with no issues for more than a year, suddenly today, Remote Utilities viewer would freeze with the lid closed. Open the lid and everything was good again. I needed it to work with the lid closed. Did a LOT of Googling today and found what worked for me..."The solution I found was to switch to the basic video card driver provided by Windows (you do this using the Device Manager)."
Good luck everyone.