Paul Downing's community posts


Host Importing Twice into Addressbook

Paul Downing, User (Posts: 4)
Jul 27, 2021 2:06:26 pm EDT
Support level: Free or trial
I have resent the email.

Host Importing Twice into Addressbook

Paul Downing, User (Posts: 4)
Jul 27, 2021 11:23:39 am EDT
Support level: Free or trial
Hi. I sent the requested information to the email address provided and have not received a response. We are interested in the product, but if we can not get it working as intended or support, we will have to look elsewhere for a solution.

Host Importing Twice into Addressbook

Paul Downing, User (Posts: 4)
Jul 16, 2021 5:05:07 pm EDT
Support level: Free or trial
Thanks for the reply. No, the AD Synchronization is not enabled for the address book. I have the auto-import option enabled in the host settings during the MSI install. Once the host is installed, it shows as the machine name (PC01), and it also appears as PC01.myplace.org in the address book.

Host Importing Twice into Addressbook

Paul Downing, User (Posts: 4)
Jul 16, 2021 12:39:53 pm EDT
Support level: Free or trial
I am new to this program and been toying with the free trial the last couple days. I seem to be having an issue importing workstations into the address book.  I have it set to auto-import into the Workstations addressbook upon installation of the host client. But it's importing as the Workstation name AND as the fully-qualified AD name of that workstation, ex. PC1  and as PC.ou.myplace.org.  It does this for new and old workstations that I have been testing this on.