TÉCNICO INFORMÁTICA DUCAL's community posts
There is no quick connection option????
TÉCNICO INFORMÁTICA DUCAL,
User (Posts: 1)
May 14, 2021 4:43:16 am EDT
Support level: Free or trial
Good morning,
We are quite interested in your software, we are a computer company that provides remote support to numerous clients.
At the moment, we are testing the version for 10 users (free), and the truth is that we like it a lot, but we have a question.
We are now using TeamVeawer, a client calls us and tells us ID and password and we do the remote control. I have seen that you also have an agent, but when accessing from the Viewer, you have to add the connection, occupying a space in the address book. Does this have to work like this ???
We would like to install the Host only on servers to be able to access without user intervention, but the rest of the teams would like it to be like the teamveawer, you give me ID and password, and at the end of the remote, ready. You don't contemplate this option, do you? We are interested in the version of 2 technicians and 50 computers, but being so, we are forced to think about other options
We are quite interested in your software, we are a computer company that provides remote support to numerous clients.
At the moment, we are testing the version for 10 users (free), and the truth is that we like it a lot, but we have a question.
We are now using TeamVeawer, a client calls us and tells us ID and password and we do the remote control. I have seen that you also have an agent, but when accessing from the Viewer, you have to add the connection, occupying a space in the address book. Does this have to work like this ???
We would like to install the Host only on servers to be able to access without user intervention, but the rest of the teams would like it to be like the teamveawer, you give me ID and password, and at the end of the remote, ready. You don't contemplate this option, do you? We are interested in the version of 2 technicians and 50 computers, but being so, we are forced to think about other options