Two of my hosts show as Online in the viewer. When I try to connect with Full Control or View Only, I see the world map and "Connection to [computer name]. Please wait". It stays on this screen. In the viewer the computer moves from Online to Logged on, but the world map still shows.
File Transfer works.
Viewer version: 7.6.2.0
Host version: 7.6.2.0
Both on Windows 10.
What can I try to connect to these two hosts. Been happening for two months.