Jim's community posts

After downloading the most recent Viewer Update and doing Simple Updates to my Hosts, my Remote Server is working again.

The computers are in the Online category in yellow, but logons fail, putting them into the Offline/Unknown category.  They'll eventually come back as Online, but still won't connect through the RU server when logons are attempted. I remember having this issue once before and it eventually returned to normal, but I'd really like to know if RU is working on the problem.  Do they even know it exists?  They don't allow me to email them.

I have multiple connections that use my local server and multiple connections that use the RU server.  All of my RU connections suddenly are unavailable.  I checked the site that supposedly identifies whether the RU server is UP, and it says it is.  It must be down, since none of my RU connections are functioning.  What can I do?