Thanks for your reply :)
I actually came across the same registry file yesterday, used some MS software to monitor what files were being accessed and it works perfectly.
I just setup a script to automatically add it to the registry.
Please don't change this ability in future updates, so far your software has been the easiest to use and does exactly what I need :)
Once I setup more than one machine and confirm it works as required I'll organise to get a single technician license.
One additional question.. Instead of connecting via IP over lan, what's the possibility of having it able to connect by entering the Mac address? (I've not yet tried it, maybe it already can)
The switch I'm stuck using is pretty old and only lists the MAC per port, I have to use CMD arp-a to determine the IP I actually want.