Scott Falk's community posts


Can't add free license key

Scott Falk, User (Posts: 2)
Jan 06, 2021 8:16:15 am EST
Support level: Free or trial
Yes!  That fixed it.  Thank you!

Can't add free license key

Scott Falk, User (Posts: 2)
Jan 04, 2021 11:55:29 pm EST
Support level: Free or trial
After restarting my computer from a BSOD crash (not related to Remote Utilities), when I went to run RU, an error came up saying a file was not accessible. When I clicked ok, the main program came up but all my connections were gone and the program was saying Free Trial Expires in 31 Days. I went to look at my key library and there was nothing listed there.  I've tried to re-add my key but it doesn't add.  I tried uninstalling and reinstalling the program, and the key still does not install.  When I enter the key in the box, the Add button lights up, when I click on Add the key dissapears from the box and nothing is added to the main window.

Any help?