Ralf Steffun's community posts

Hi Polina,

thanks for your advice. I will look into those settings and hopefully that will fix it.

Hi Polina,

thank you very much for looking into this.
The RSP session was active before connecting with remote utilities. When I switched to the session using RU, I got a "CTR+ALT+DEL" login screen instead of what I was seeing in the RDP session. When I logged in, the RDP session got kicked.

Hope this helps.

Hi Polina,

thanks for responding so quickly.
I did use the full control connection mode and switched to the desired user session. I then got the "Use CTRL+ALT+DEL" Login message. As soon as I did log in on my remote utilities screen, my rdp connection got kicked. I did try this a few times to make sure it wasn't a coincidence.
I hope this clarifies what's going on. Do you have any further suggestions? Could I be missing a step in my setup?

Hi,
I am currently testing the software for one specific feature that we need.
This was done:
1. Install host on Server and set connection and settings password
2. Install viewer on workstation
3. Connect with user A using standard windows remote desktop
4. Connect to server hosted session - login screen for user A appeared when choosing the terminal session
5. on login through remote utilities, the remote desktop connection was terminated

Is there a way to connect to a running terminal session where the user is currently logged in?

Thanks for your help!