Ted Fryman's community posts

That did the trick.  It removed the old Viewer and I was able to install the new Viewer.

Yes, trying to uninstall from the Programs area in the Control Panel is when I get the message that the uninstaller can not find the rut.viewer5.6en.msi  file.  So I either need  that MSI file or I need a "clean-up" utility that doesn't rely on that file.

I'm trying to install the latest Viewer version but it coughs, chokes and dies because it can't uninstall the previous version.  It's looking for rut.viewer5.6en.msi in the profile Temp folder, which of course has been cleaned out many times.  I've searched for this file on the website and in this forum to no avail.  Is there a "clean-up" utility available?