Tim Curtis's community posts
MacOS 11 (BigSur) compatability
Tim Curtis,
User (Posts: 2)
Aug 06, 2020 3:45:00 am EDT
Support level: Free or trial
Thanks for checking it our Polina,
I tried the latest beta today on the the new BigSur Beta 4 and still had the same problem.
I first removed the old version, then installed the latest version of Viewer.
Unfortunately, the application starts and then hangs before displaying the connection window.
The tool bar is visable on the MAC OS toolbar, however when you hover the mouse over any of the menus the mouse turns to a spinning wait icon.
The only way to exit the app is to force close it.
If I am able to supply any diagnosits to you please feel free to ask.
Cheers
I tried the latest beta today on the the new BigSur Beta 4 and still had the same problem.
I first removed the old version, then installed the latest version of Viewer.
Unfortunately, the application starts and then hangs before displaying the connection window.
The tool bar is visable on the MAC OS toolbar, however when you hover the mouse over any of the menus the mouse turns to a spinning wait icon.
The only way to exit the app is to force close it.
If I am able to supply any diagnosits to you please feel free to ask.
Cheers
MacOS 11 (BigSur) compatability
Tim Curtis,
User (Posts: 2)
Jul 30, 2020 5:12:02 am EDT
Support level: Free or trial
Hey Guys,
Just wondering if anone has tested the viewer on the beta's of BigSur.
I have beta 3 installed and note that the viewer hangs on load and never displays the main window.
I have to kill the process to recover.
Tried removing and re-installing Viewer but it exhibits the same behaviour.
Cheers
Enaran
Just wondering if anone has tested the viewer on the beta's of BigSur.
I have beta 3 installed and note that the viewer hangs on load and never displays the main window.
I have to kill the process to recover.
Tried removing and re-installing Viewer but it exhibits the same behaviour.
Cheers
Enaran