Keith Timmins's community posts

Hi Pauline
Thank you, this tool fixed the problem immediately
Regards Keith

Hello, I am using Windows 11 with Viewer version 7.0.2.0.  I get a message to update, but when I try, the update fails with the message can not remove old version.
I have taken screenshots of the process, can you help please
Regards Keith

Hello Polina
Thank you for your advice I wil update my pc to 64bit and try again
Regards Keith

Hello Polina I have checked and  It is a 32 bit system will this be a problem ?

Regards Keith

It is a 32 bit

Hello I am trying to install viewer 1.0.2.b2 on a lenovo a 3000-N-100. When I execute viewer in a terminal I get the error code  bash: ./viewer/: cannot execute binary file: format error can you help please