Anthony Pidden's community posts

Replaced [censored] with the name of competing remote-support software that is used for teams...

I really like the product but it doesn't seem to work in some scenarios.

Host agent shows as 'Ready for connection' (every ~5mins it briefly flicks to 'Connection not available' then 'Connecting...')
Viewer sporadically shows host as 'Online' but as soon as we try and connect it goes offline.
[censored] is working fine, so I'm not sure what the issue is.

Any help is greatly appreciated as we would love to get RU working on these sites.