Joseph's community posts


No service Sunday morning 2/20

Joseph, User (Posts: 2)
Feb 20, 2022 6:22:26 pm EST
Support level: Free or trial
Hi There, Same problem out here in Australia. 5 clients can't connect and getting "request timed out" when pinging id.remoteutilities.com

Sound

Joseph, User (Posts: 2)
Mar 26, 2020 1:31:26 am EDT
Support level: Free or trial
Viewer version - 6.10.10.0
Host version - 6.10.10.0

I am having trouble hearing one of the computers that i am connected to via the full control mode. I have made sure the "capture sound" is ticked in options, but i still can't hear anything.

Any help would be appreciated.