Derek Leung's community posts


Hide the Viewer

Derek Leung, User (Posts: 5)
May 21, 2020 12:49:25 pm EDT
Support level: Free or trial
When I use command line to call up a control connection, two screens will be pop up. One is the Remote Utilities Viewer another is the control of the remote Screen.

Is it possible to show only the Remote Screen and hide the Viewer screen?

Setting the FPS in Viewer

Derek Leung, User (Posts: 5)
Mar 04, 2020 6:28:59 am EST
Support level: Free or trial
It worked! Thank you very much!

Setting the FPS in Viewer

Derek Leung, User (Posts: 5)
Mar 03, 2020 11:10:03 am EST
Support level: Free or trial
I mean it returned to 15 FPS again.

I don't have permission to edit the post so i write a reply here.

Setting the FPS in Viewer

Derek Leung, User (Posts: 5)
Mar 03, 2020 11:06:50 am EST
Support level: Free or trial
Hi Polina,

Thank you for your prompt reply.

To reproduce the issue:
In the online address book > right click on a remote machine  >  Properties > Color and CPU >
I can only set the color format and CPU usage and save. The FPS value 15 is gray and i cannot set the FPS here.

What I have to do is: Double click the online machine in full control mode > In the control windows  > right click > Properties > Color & CPU > set the FPS to 1 > Apply & OK.

Close the control windows and then re-connect again the same machine, you will find that the FPS is returned to 1 again.

Thank you for your help in advance.

Derek

Setting the FPS in Viewer

Derek Leung, User (Posts: 5)
Mar 03, 2020 4:17:20 am EST
Support level: Free or trial
I want the FPS to set to 1. But everytime I reboot the viewer machine, the FPS is set back to 15.

How to save the setting of the FPS to 1? Thank you