Russell Smith's community posts

Thank you.

Version 6.10.3.0 Product is registered (PRO)
We have a new staff member taking over a position. he is using the same Windows 10 machine as the last person to have used the RU viewer. We have a license for 2 users, one of which is me. When the new user tries to use the viewer, he in informed that he needs to enter the license from the .rlicense file. I have the key in .txt format, but we are unable to get it to install that way.
Thank you for any assistance.

I manged to update my RU viewer to 7.0.0.1 while trying to update a single PC. Now my viewer is telling me my trial is up and to purchase a new license. I have already purchased the license but do not have the original *.rlicense file. I do have the license in tex6 format. How do I save the text license into a .rlicense file to re-enter it back into my viewer? Thank you for any help.