Stephen Mar's community posts

Certain keys (Enter, CTRL, Shift etc) not working on Remote Host

Stephen Mar, User (Posts: 3)

Jan 06, 2020 9:16:18 pm EST

Hello Conrad,

I applied the .reg file and restarted my laptop. Still have the same problem with Shift, Ctrl and Enter keys.

Thanks,
Steve

Certain keys (Enter, CTRL, Shift etc) not working on Remote Host

Stephen Mar, User (Posts: 3)

Jan 03, 2020 11:49:22 am EST

Support level: Free or trial

I updated Remote Utilities to 6.10.10 and still have a problem with ctrl, shift and return keys. Did you receive the log file I sent to support?

Thanks in advance for your help.
Steve

Certain keys (Enter, CTRL, Shift etc) not working on Remote Host

Stephen Mar, User (Posts: 3)

Jan 02, 2020 5:02:51 pm EST

Support level: Free or trial

I have the same problem with HP laptop running Windows 10 Home, version 1909, OS build 18363.535. Remote Utilities - Viewer, Version: 6.10.5.0

Submitted a log file to support today.