Scott Larson's community posts

Stealing My Windows Key Issue/Bug Possible Cause

Scott Larson, User (Posts: 6)

Jun 22, 2020 12:48:09 pm EDT

Support level: Free or trial
its happening on my host machine. Every once in awhile it will let me know that my own machine that I am working from, is online. I'll send you a screen shot when it pops up again. It pops up near the bottom right of my screen, from time to time, and it does steal focus from other applications, especially full screen applications.

The issue I have, when I am connected to a remote machine, is that at random times, My keystrokes will operate like I have the windows key pressed down. Any keys that are associated with the windows key shortcuts will operate as if I have the windows key pressed down, but I do not.
I either have to disconnect and reconnect, or press CTRL + ALT + DELETE to remedy the problem. This happens every 5 or 10 mins, no matter what machine I am connected to.

Are other people having this problem, is it really just my configuration alone..?

Stealing My Windows Key Issue/Bug Possible Cause

Scott Larson, User (Posts: 6)

Jun 19, 2020 2:17:13 pm EDT

Support level: Free or trial
No response as of yet. This problem is really becoming a big issue any ETA on a fix?
Edited:Scott Larson - Jun 19, 2020 2:17:49 pm EDT

Stealing My Windows Key Issue/Bug Possible Cause

Scott Larson, User (Posts: 6)

May 08, 2020 1:16:15 pm EDT

Support level: Free or trial
So I have been evaluating this product for awhile now and I really like it. One thing that is really preventing me from using RemoteUtilities as my primary tool for remote desktop sessions is this issue I'm having when I connected to a remote computer. When I tab out of a remote desktop session, my keyboard to operate as if the Windows key is pressed down. So every key that I press that has a key combination associated to the windows key prevents me from actually typing. Eventual it returns to normal, or I have to restart. I'm not sure what makes it return to normal if I do not restart though.

I was wondering, I noticed yesterday that a small notification appeared that one of my remote computers were online, (I believe the notification is coming from RemoteUtilities) while I was in a remote session. When that notification came up, I notice that the issue started happening again. So I wonder if these notifications some how stealing focus or cause issues with the windows key.

My question is, is RemoteUtilities capturing the Windows key for operations in the tool itself? and could that be causing my issue?

blank screen option

Scott Larson, User (Posts: 6)

Jan 04, 2020 11:09:56 am EST

Support level: Free or trial
Thank you.

blank screen option

Scott Larson, User (Posts: 6)

Jan 02, 2020 11:41:37 am EST

Support level: Free or trial
Thank you for the update, any loose eta for implementation?

blank screen option

Scott Larson, User (Posts: 6)

Dec 31, 2019 12:25:52 pm EST

Support level: Free or trial
Remote Utilities View IOS version 6.10.9m11.23.0
Remote Utilities Host V 6.10.10.0

Hi. New to Remote Utilities. Thank you for designing this software. I have used many kinds of remote desktop solutions and so far I really like the versatility of this software, so much so I had to write a recommendation for it.

One thing that baffles me though is why the black screen option is integrated with the viewer and not the host. It seems like this kind of control should be installed on the host side.
But alas maybe you have a reason for it, my question is, is there a way to blank and lock screen from the mobile app after disconnect? I need to connect to my machines remotely and I dont want them to be left unlocked after I disconnect.
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.