Steve Waters's community posts
Printing Blank Pages
Steve Waters,
User (Posts: 3)
Dec 11, 2019 1:51:03 pm EST
Support level: Free or trial
Polina,
Everything is installed, and everything works - up until you click print in the remote utilities viewer.
After clicking print, the local computer print queue receives the job, and prints - but the pages are blank.
Everything is installed, and everything works - up until you click print in the remote utilities viewer.
After clicking print, the local computer print queue receives the job, and prints - but the pages are blank.
Printing Blank Pages
Steve Waters,
User (Posts: 3)
Dec 11, 2019 10:28:38 am EST
Support level: Free or trial
I have one setup with the latest viewer (6.10.10) and the host has the same version.
Printing shows the dialog, previews the pages, and sends to the remote printer. It appears to work until the pages come out. When they come out they are blank.
There is another post in here from 2017 with the same issue - but the thread does not contain a solution, if one was found.
Printing shows the dialog, previews the pages, and sends to the remote printer. It appears to work until the pages come out. When they come out they are blank.
There is another post in here from 2017 with the same issue - but the thread does not contain a solution, if one was found.
Printing blank pages
Steve Waters,
User (Posts: 3)
Dec 11, 2019 10:24:44 am EST
Support level: Free or trial
Hi, It is 2019 now - and I have a remote senior citizen who is having this exact issue. Did you ever find a solution?