I followed your instructions EXACTLY and had no difficulty in doing so.
Several days later, same crash. There are 2 entries in the Windows event viewer, one is the same as previously given to you, and the other is here (with a different "exception code"
Faulting application name: rutview.exe, version: 7.0.0.1, time stamp: 0x603b8bda
Faulting module name: rutview.exe, version: 7.0.0.1, time stamp: 0x603b8bda
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0x1080
Faulting application start time: 0x01d71c1c56c7b53a
Faulting application path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Faulting module path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Report Id: 7ba102e5-fd9a-4321-8ff8-574b18566730
Faulting package full name:
Faulting package-relative application ID: