Albert's community posts

All connections gone offline

Albert, User (Posts: 2)

Oct 07, 2019 3:30:06 pm EDT

Support level: Free or trial
Deleting  config_4.xml not help.

(When i change the address on the viewer computer connections come back online.)

I made some tests and found thati'm able to connect if i delete al RU folder from Roaming BUT, only if i add manualy id's. If i try to import my connection via Import option of viewer i'm able to see online hosts (if i'm chnaging again ip)but when i try to connect all connections go offline for current ip. (i change ip and again i see online connections and if i try to connect again from this ip even clean install won't work) So if i add ID manually to a clean install and clean ip i'm able to connect, but for this i need to use vpn but vpn is too slow, i want to use my static ip. And also i wan to use my bacup of connections to add them manually will be too hard.

All connections gone offline

Albert, User (Posts: 2)

Oct 07, 2019 8:42:33 am EDT

Support level: Free or trial
Hello. Today attempting to access a host after few unsuccessful attempts of connection access all connections gone offline. I tried to restart computer, to reinstall viewer but not helped. But when i change ip address i'm able to login again. So i don't have any ideea why this happened and how to solve it.
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