Ginger Goins's community posts

host email with attachment

Ginger Goins, User (Posts: 2)

Aug 06, 2019 7:00:18 pm EDT

Support level: Free or trial
I tried the solutions in your email. Here is my problem:
1. I am the remote user  - I logged into my host and did some work on that computer. When I tried to email myself a document from the host computer it wouldn't attach. I didn't even get the attach menu from the host's email.  I logged out and used an old program from another source to remote in. That one always let me attach documents to an email. I attempted to attach a document and it doesn't open the menu.
2. I restarted the host computer, thinking maybe that would keep the solution you offered. Now it won't open RU's program at all - even to a menu to log in with a password. It says Unable to connect - and it tries 5 times.
I am at a loss as to what to do next. I need to work (I'm a remote worker), and it won't let me use the program effectively. I was able to print from the host computer to a host's printer, but the lack of ability to attach a document to an email is a real critical element that I need.
Any other suggestions?

host email with attachment

Ginger Goins, User (Posts: 2)

Jul 30, 2019 1:14:40 pm EDT

Support level: Free or trial
I am a remote user on a host computer and wish to send myself an email from the host that includes an attachment of documents from the host computer. It won't open the window for attachments.
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