Alex Mendez's community posts

Hello Polina,

I have already done the agent's uninstallation, and I have also excluded the installation folder of my antivirus scan, however, they are only some computers where the agent does not work well, the only common factor of these devices is that they are HP brand and have windows 10, my other clients with different operating system work well.

Also check the services and they are in auto mode,

Will it be a compatibility problem?

Como estas amigo, lograstes solventar el problema, yo tengo el mismo problema en 4 pc del mismo modelo, podrias ayudarme...