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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Clicking RDP doesn't do anything...

Nathan Rees, User (Posts: 1)

May 22, 2019 5:20:42 am EDT

Support level: Free or trial
Viewer: 6.10.9.0
Host: 6.10.9.0

Fault Description: I am evaluating RU as a replacement Remote Assistance tool and upon installation - everything works as expected ... with the exception of RDP.

When selecting the RDP at the top and double clicking the connection - nothing. Also tried using the right-click context menu, same amount of nothing. Every other function works (Full Control for example lets me view and interact with the remote machine as expected).

Creating a Desktop Shortcut for RDP also yields no better results.

I have restarted both the host and the viewer.

The RDP client works perfectly fine on this machine - I use it for remote server work all day, every day.

https://imgur.com/a/kAtUNv9

Kind Regards,
Nathan
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