Nicholas Dunn's community posts

Hi Conrad

All connections are still showing offline and do not connect when I select one of the connections.

It has not worked for about 2 weeks now.

Afternoon

I can confirm that all connections are still showing as offline and will not connect.

I have also tried the following:
- Deactivated AVG anti-virus and tried to connect
- Deactivated all firewalls and tried to connect

Both of these did not resolve the problem and I still could not connect.

Afternoon

Thank you for your response.

I am using Viewer 6.10

I have 4 connections and all are showing as offline. The connections are located in different geographical areas and are not on the same network.

I have tried deleting the config_4.xml file but it still does not seem to work.

Everything was working perfectly 10 days ago and I dont know what could have changed.

Afternoon,

I am experiencing a similar problem. Everything was working fine last week but now all my connections are showing offline. I have 4 different connections and all are showing as offline.

I have re-installed the viewer and checked the host connection which show ready for connection. I can connect to these computers via  [censored] but I far prefer Remote Utilities.

The problem appears to be with the viewer. I have checked anti-virus but it has not been updated since for a month.

Please help.

Thank you