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Steven Liddle's community posts

All connections are intermittently offline

Steven Liddle, User (Posts: 2)

May 07, 2019 11:29:56 am EDT

Support level: Free or trial

Polina Krasnoborceva wrote:

Hello Steven,

Thank you for your message.

As I mentioned in my previous message, some issues occurred while we were updating the server. However, now the server is back up and running.

I am sorry for the inconvenience.

Excellent. Thanks for the update. I tested a short while ago and it worked perfectly.

All connections are intermittently offline

Steven Liddle, User (Posts: 2)

May 07, 2019 4:57:06 am EDT

Support level: Free or trial
I'm experiencing the same thing. Trying to connect to 2 laptops in Spain but they either do not appear to be available (offline) or appear to be online but when you attempt a connection they go offline again.
Using the standard INternet_ID connection method.

id.remoteutilities.com can be found using a DNS lookup in Chrome.

I can succesfully connect to the remote laptops using Google Chrome Remote Desktop.
I'm a new user and this is not a great start.
Edited:Steven Liddle - May 07, 2019 5:00:03 am EDT
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