Black Frank's community posts

Mike Pfeffer wrote:

Host: Windows 11 24H2, RU ver 7.6.2.0
Viewer: Windows 10 22H2, RU ver 7.6.2.0

I just started using Remote Utilities recently.  When I'm connected to my host for a period of maybe 3ish, 4ish hours, I'll lose all left mouse click functionality in the host.  The issue persists if I disconnect and reconnect to the host, and it also persists within the host even if I am using a locally connected mouse.  I can still use the keyboard without incident.  

I have to reboot the machine to return left-click functionality.  

Anyone know if there's anything I can fix or try?

Same here :/

Conrad Sallian wrote:

Hello Black Frank,

Thank you for your message.

How exactly do you start the Host service?

Right-click on Start button > run > services.msc... Right click Host service > start.

I forgot to mention in my previous post: host service = automatic. I can log off any account after that it remains functional... but if the system is shut down or restarted, it is necessary to restart the service manually.

> Windows Server 2019 Datacenter ( Fully updated )
> Host 6.10.9
> Viewer 6.10.9 ( all of them )

Hi everyone!!! Hope everything's fine!!!

As the title says, I need to start the service manually at every system startup. I've reinstalled the host a few times and nothing changes. I used both the executable and the msi version.
I even tried manually inserting the service initialization in the task scheduler.... no luck either.

Sorry for double post it...