but just now i followed the steps for removing the viewer. including the deletion of folder C:\Users\user01\AppData\Roaming\Remote Utilities Files
then i start the portable version, running C:\data\c\remote.utilities\ru.viewer.portable\rutview.exe for some reason rut RE-CREATES the folder C:\Users\user01\AppData\Roaming\Remote Utilities Files and then rut creates a file named config_4.xml and when i exit rut, rut creates MORE NEW files in that folder.
thanks, for the SECOND time now, i am not able to update a host.
not sure what is going on here, each time i try to simple update a host. i get a pop-up stating that the viewer needs to be updated. i click yes, nothing happens when i try again and again to update the host. i get getting the same pop-up
1. the host has no way to tell the viewer that the update has completed sucessfully or has failed, is that correct? 2. if a user is working on the host computer, will the user notice the update process or is the update hidden from the user?
for example, i have a computer, running agent. when i try to connect to it, i get a black screen. if i use rdp over agent, the rdp works. only after that, does my viewer go from black to showing the actual screen.