Frank Pizzimenti's community posts

Cannot upgrade viewer to 6.10.3.0

Frank Pizzimenti, User (Posts: 2)

Jan 03, 2019 11:34:04 am EST

Support level: Free or trial

I am trying to upgrade the viewer.

Cannot upgrade viewer to 6.10.3.0

Frank Pizzimenti, User (Posts: 2)

Jan 03, 2019 10:02:03 am EST

Support level: Free or trial

I had the same problem as Trent with some keys not working after upgrading to 6.10.2.0 so I tried to upgrade to 6.10.3.0 but have been unsuccessful. The OS is XP SP3 and the hosts are direct connect and running 6.8.0.1. The download completes, the installation starts, but ends without upgrading. The install window disappears after a fraction of a second and the text in it is garbled. Any help is appreciated.