Stacy Douglas's community posts


Wake on Lan trouble

Support level: Free or trial
Hello Conrad,

Both requirements are good to go, we have both computers on the same /24 subnet, and the computer has been connected to by the viewer before.

I can get details or log files if you would like, just let me know.

Stacy

Wake on Lan trouble

Support level: Free or trial
Hello,

A fellow business is attempting to use RU to control their PCs from one computer. We set one up, but Wake-On-Lan isn't functioning correctly.

We use RU in our own business, with no problems whatsoever, and it's a fantastic system, but when we set it up the same way for the other business, we can use all the functions, except for WOL. It is set up to connect over the LAN with a direct connection, and we have verified it is something to do with RU because we were able to wake the computer with Fing on our phone, and WakeMeOnLan on the same computer the viewer is installed on.

Anything I can check that I might have missed?

-Stacy