David Flink's community posts

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 3)

Oct 25, 2018 11:22:57 am EDT

Support level: Free or trial
Thank you Conrad. I updated the RU on both computers and it still stutters.
BTW i tried uploading a 2 second 3 mb mp4 video clip and it couldn't save.
David

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 3)

Oct 25, 2018 8:57:08 am EDT

Support level: Free or trial
Thank you for your reply. Allow me to clarify that I am not viewing a video remotely. I am controling a host computer where people are watching a powerpoint presentation including videos. The video is stuttering on the host computer when controled by RU. Any ideas?
Edited:David Flink - Oct 25, 2018 10:03:16 am EDT

Host Computer Video Stutters When RU is in use

David Flinkenstein, User (Posts: 3)

Oct 24, 2018 3:56:36 pm EDT

Support level: Free or trial
I am using RU 6.8.0.1 on Windows 10 (btw the later version is blocked by Norton - showing up as containing a virus and doesn't allow tablets to save passwords). I am using RU to remotely control a large viewing computer and when using the RU the videos on that host computer stutter. If i run the same video without RU they do not stutter.
Any ideas??
Thank you
David
Edited:David Flinkenstein - Oct 24, 2018 5:51:22 pm EDT
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