David Flink's community posts

[Resolved] Two Display to Two Display Connection?

David Flink, User (Posts: 8)

May 15, 2023 3:19:22 pm EDT

Is it possible to connect to have a two display to two display remote connection? I understand there may be a workaround with a double log in. Other than that, is it possible?

[Resolved] Ctrl-C & Ctrl-V not working

David Flink, User (Posts: 8)

Jan 09, 2023 8:59:49 pm EST

Support level: Free or trial

Thank you for your reply and following up. I just updated the viewer on the PC to the latest version and the error is gone.

[Resolved] Ctrl-C & Ctrl-V not working

David Flink, User (Posts: 8)

Jan 08, 2023 9:36:52 pm EST

Support level: Free or trial

I get the error when using viewer to go on a host computer and trying to copy and past onto the host computer. The only work-around is right clicking and using the copy command, however Ctrl-C does not work. Please help thank you!

Edited:David Flink - Jan 08, 2023 9:39:15 pm EST

[Resolved] Ctrl-C & Ctrl-V not working

David Flink, User (Posts: 8)

Dec 21, 2022 8:07:03 pm EST

Support level: Free or trial

I used to be able to copy and paste using the ctrl-c & ctrl-v commands. I now get the message below. Other than right clicking for the copy and paste feature, please advise if it's possible to get back the ctrl-c, ctrl-v.
Warning
---------------------------
Remote Utilities Host running on the local computer is detected. It must be stopped.
---------------------------
OK

How to get WOL to restart RU Host on remote computer

David Flink, User (Posts: 8)

Jan 07, 2021 10:23:25 pm EST

Support level: Free or trial

I am using RU 6.10.10.0 on Windows 10 computers. At times the host stops running and i cannot connect with the remote computer. I tried clicking on the WOL option and nothing happens. Is there a way to fix this? or to remotely restart the computer if this doesn't work?

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 8)

Oct 25, 2018 11:22:57 am EDT

Support level: Free or trial

Thank you Conrad. I updated the RU on both computers and it still stutters.
BTW i tried uploading a 2 second 3 mb mp4 video clip and it couldn't save.
David

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 8)

Oct 25, 2018 8:57:08 am EDT

Support level: Free or trial

Thank you for your reply. Allow me to clarify that I am not viewing a video remotely. I am controling a host computer where people are watching a powerpoint presentation including videos. The video is stuttering on the host computer when controled by RU. Any ideas?

Edited:David Flink - Oct 25, 2018 10:03:16 am EDT

Host Computer Video Stutters When RU is in use

David Flinkenstein, User (Posts: 8)

Oct 24, 2018 3:56:36 pm EDT

Support level: Free or trial

I am using RU 6.8.0.1 on Windows 10 (btw the later version is blocked by Norton - showing up as containing a virus and doesn't allow tablets to save passwords). I am using RU to remotely control a large viewing computer and when using the RU the videos on that host computer stutter. If i run the same video without RU they do not stutter.
Any ideas??
Thank you
David

Edited:David Flinkenstein - Oct 24, 2018 5:51:22 pm EDT