David Flink's community posts

How to get WOL to restart RU Host on remote computer

David Flink, User (Posts: 4)

Jan 07, 2021 10:23:25 pm EST

Support level: Free or trial
I am using RU 6.10.10.0 on Windows 10 computers. At times the host stops running and i cannot connect with the remote computer. I tried clicking on the WOL option and nothing happens. Is there a way to fix this? or to remotely restart the computer if this doesn't work?

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 4)

Oct 25, 2018 11:22:57 am EDT

Support level: Free or trial
Thank you Conrad. I updated the RU on both computers and it still stutters.
BTW i tried uploading a 2 second 3 mb mp4 video clip and it couldn't save.
David

Host Computer Video Stutters When RU is in use

David Flink, User (Posts: 4)

Oct 25, 2018 8:57:08 am EDT

Support level: Free or trial
Thank you for your reply. Allow me to clarify that I am not viewing a video remotely. I am controling a host computer where people are watching a powerpoint presentation including videos. The video is stuttering on the host computer when controled by RU. Any ideas?
Edited:David Flink - Oct 25, 2018 10:03:16 am EDT

Host Computer Video Stutters When RU is in use

David Flinkenstein, User (Posts: 4)

Oct 24, 2018 3:56:36 pm EDT

Support level: Free or trial
I am using RU 6.8.0.1 on Windows 10 (btw the later version is blocked by Norton - showing up as containing a virus and doesn't allow tablets to save passwords). I am using RU to remotely control a large viewing computer and when using the RU the videos on that host computer stutter. If i run the same video without RU they do not stutter.
Any ideas??
Thank you
David
Edited:David Flinkenstein - Oct 24, 2018 5:51:22 pm EDT
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