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only 8 connections, but can't connect because apparently I have >10

Tom Morton, User (Posts: 2)

Oct 24, 2018 5:19:45 am EDT

Found the answer!  In %appdata%\Roaming\Remote Utilities Files is an XML called "connections.xml" or similar, and in this is a complete list of all connections in XML format.  There were several entries that weren't showing up in RUT viewer, I deleted these and all is good again!

only 8 connections, but can't connect because apparently I have >10

Tom Morton, User (Posts: 2)

Oct 24, 2018 3:18:21 am EDT

Viewer version is 6.8.0.1.

I can't connect to any of my connections because apparently "My license does not allow using this key for more than 10 computers"  - yet I only have 8 connections.  How can I get this working?  I had 10, yesterday added a new one and got the message, then I removed 3 old unused connections but still getting this error.

screenshots attached.

Cheers, Tom
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