Christopher Morris's community posts


Reinstalling my License key in RU Viewer 7.0.0.1

Support level: Starter
Bugger this,
I have given up trying to recover the license. I have already spent too much time and cost trying to sort this out.

I'll just bite the bullet, pay for a new license and get on with my life, while having a good 'winge' about it.  

TOP TIP DO NOT DO THE UPGRADE TO VERSION 7 UNTIL YOU ABSOLUTLY HAVE TO...

Must not forget that Remote Utils does do what I need it to, so maybe I should not begrudge them another License fee..

Chris

Reinstalling my License key in RU Viewer 7.0.0.1

Support level: Starter
I am happy to go up to 7.0 . The only problem is that I can not find a the license txt file to copy across.
And I can not unload a license copy from the recover lost license bit.

I am about to port across to a new PC (my old one is getting very tiered) but the last thing in the process is to move your system over.

Am I just going to have to bite the bullet and start again with a new License?

rgds

Chris

Reinstalling my License key in RU Viewer 7.0.0.1

Support level: Starter
Upgraded to version 7 - But can not find my license key, License key storage shows me as having none.
Logging into my account does not allow me to recover the license - Was working fine this morning first thing, now I can not get onto my remote sites - going to get fairly urgent - very soon. Please help.
Chris