Jorge Gárate's community posts

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 10:25:28 am EST

Support level: Mini

Now all online connections appear.

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 10:10:00 am EST

Support level: Mini

This is the LOGs of a computer that appears disconnected and I asked them to restart, I connected in another way to activate the program and it does not start, it appears in gray.

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 10:01:24 am EST

Support level: Mini

Could it be that Remote utilities Viewer has problems? We are two users that the same thing happens to us

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 9:45:09 am EST

Support level: Mini

On some remote computers I could connect with the Remote Utilities ID, but using IP from another VPN (Hamachi), and on another remote computer Remote Utilities Host is not active and does not show an error

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 9:42:08 am EST

Support level: Mini

I have Windows 10 x64 with Remote Utilities Viewer 6.10.10.0

I do not have a folder "C:\ProgramData\Remote Utilities\Logs"

In ""C:\ProgramData\Remote Utilities\" there are no files, only the folder "C:\ProgramData\Remote Utilities\printer_output"

Help, all connections are showing offline

Jorge Gárate, User (Posts: 14)

Jan 22, 2024 8:27:24 am EST

Support level: Mini

Hello:

Urgent, all connections are showing offline, we are two network administrators and we both have the same problem. I checked with a remote computer user and they have the program active and it appears without errors, I don't see them connected.

All connections are offline (WatchGuard blocking RU servers)

Jorge Gárate, User (Posts: 14)

Apr 06, 2019 11:42:25 am EDT

Support level: Mini

Also messages from Tweets to Watchguard and now it is solved. Thank you.

All connections are offline (WatchGuard blocking RU servers)

Jorge Gárate, User (Posts: 14)

Apr 05, 2019 6:41:39 pm EDT

Support level: Mini

Yes, but you can not ask them why they were totally blocked? ... so that it does not happen again

All connections are offline (WatchGuard blocking RU servers)

Jorge Gárate, User (Posts: 14)

Apr 05, 2019 6:25:16 pm EDT

Support level: Mini

I still can not use the Remote Utilities software or open the page https://www.remoteutilities.com, the firewall blocks everything about Remote Utilities.

Error #1202 in AD

Jorge Gárate, User (Posts: 14)

Jan 22, 2019 9:03:46 am EST

Support level: Mini

Hello James:

Check in CMD.EXE (Console mode) if you have an active connection with the "Net Use" command.

Verify that the computer has Windows Professional version, the Home versions are not administrable in a domain.

Regards.

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